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The Hartford

Amazon Connect Developer

Job · Full-timeIn OfficeIndia1-2 years1 opening

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About this role

The Hartford is hiring for Amazon Connect Developer in India. This opening was published by The Hartford on their official careers board (Workday) on 16 June 2026 and was confirmed live on 14 September 2026. Job details • Company: The Hartford • Role: Amazon Connect Developer • Location: India (as…

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Skills you'll use

PythonAWSGitMicroservicesKafkaTerraformJenkinsCI/CDJIRAAgileScrumCommunication

What you'll do

Software Engineering & Development
Develop, test, and maintain Contact Center solutions within Amazon Connect with Amazon Flow builder, Lambda, and Dynamo
IVR/contact flow development
Routing logic and telephony integrations
Voice, chat, and email channel capabilities
Contribute to contact center migration and modernization efforts
Design integrations across contact center platforms and enterprise systems
Build and maintain APIs, microservices, and serverless solutions
Ensure solutions meet performance, scalability, and security standards
AWS & Cloud Engineering

Who can apply

CCaaS / Telephony Platforms
Hands-on experience with:
Amazon Connect (preferred)
OR similar platforms (Genesys Cloud, NICE, Five9)
IVR/contact flows
Routing logic and telephony integrations
Omni-channel customer experience solutions
Hands-on experience with AWS services:
IAM (roles, policies, access control)
Lambda, API Gateway

About The Hartford

IND Staff Software Engineer - GCC011 We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help…

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