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Tech Mahindra

CRM & Customer Data Analyst

Job · Full-timeHybridPune, Maharashtra0-2 years1 openingImmediate / Rolling

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About this role

Join Tech Mahindra in Pune as a CRM & Customer Data Analyst and take a meaningful step in your data-analytics career. In this role you will spend your time analysing customer data to improve retention and engagement, learning directly from senior analysts while contributing to work that drives real…

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Skills you'll use

SQLExcelCRM AnalyticsSegmentationData VisualizationPower BIRetention AnalysisReportingAnalytical ThinkingCommunication

What you'll do

Analyse customer, CRM and lifecycle data
Build segments and cohorts for targeting
Track retention, churn and engagement metrics
Build customer dashboards and reports
Turn customer data into actionable insight
Document work clearly and act on feedback

Who can apply

A relevant degree (B.Tech/BCA/B.Sc/B.Com/BBA/MBA/M.Sc or similar)
Foundational knowledge of SQL, Excel, CRM Analytics, Segmentation
0–2 years of experience; freshers with strong fundamentals welcome
Strong communication skills and a proactive attitude
Based in or open to working from Pune

Perks & benefits

Competitive Salary / CTCStructured Onboarding & MentorshipLearning & UpskillingReal-World Analytics WorkCareer Growth PathCollaborative Culture

Interview & selection process

2 rounds — typical selection flow for this role:

12 rounds

About Tech Mahindra

About Tech Mahindra Tech Mahindra is a leading global provider of IT services, consulting and digital transformation solutions, and a part of the Mahindra Group, one of India's largest and most diversified business conglomerates. The company operates under the brand promise of Scale at Speed…

Visit Tech Mahindra’s official website ↗

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