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Customer Experience & Support Services Company

Software Testing Executive — Fresher Job in Kollam

Job · Full-timeIn OfficeKollam, KeralaFresher / 0-1 years13K/mo5 openingsWithin 30 days

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About this role

Customer Experience & Support Services Company is hiring a Software Testing Executive in Kollam. This is a full-time, entry-level role open to freshers and candidates with up to one year of experience. About the role You will join the quality assurance team and own a defined scope of work from day…

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Skills you'll use

Manual TestingTest CasesBug ReportingJIRASQLRegression TestingAPI TestingSelenium BasicsTest DocumentationAttention to Detail

What you'll do

Write and execute test cases against the agreed acceptance criteria.
Log defects with clear reproduction steps and evidence.
Run regression passes before each release.
Maintain the test case repository and coverage sheet.
Document your work so the next person can pick it up

Who can apply

Education: pursuing or completed B.E./B.Tech/BCA/MCA/B.Sc in CS, IT or a related discipline
Graduation year: 2025, 2026 or 2027 batch
Minimum 60% / 6.0 CGPA (relaxable for candidates with strong practical projects)
Technical skills: working knowledge of Manual Testing, Test Cases, Bug Reporting, JIRA
Soft skills: clear written communication, ownership, willingness to document work
Experience: none required — freshers welcome; prior projects or certifications are a plus

Perks & benefits

Full-time employment from day oneStructured on-the-job trainingPerformance review at 6 monthsProvident Fund & statutory benefitsMentorship from senior team membersClear promotion path to senior executive

Interview & selection process

1The selection process for the Software Testing Executive role at Customer Experience & Support Services Company is merit-based and typically runs over 4 stages: Round 1: Application & Resume Screening — apply through this page; profiles are shortlisted on fundamentals, projects and role fit. Round 2: Online Assessment — aptitude plus role-specific questions covering Manual Testing, Test Cases, Bug Reporting. Round 3: Technical / Functional Interview — a discussion of your projects and practical scenarios covering Manual Testing, Test Cases, Bug Reporting, JIRA, SQL. Round 4: HR Discussion — role expectations, salary, joining date, location and offer. Shortlisted candidates are contacted after applying. There are no charges at any stage of the process — Customer Experience & Support Services Company never asks candidates for money.

About Customer Experience & Support Services Company

About Customer Experience & Support Services Company The hiring organisation is a customer experience and support services company handling multi-channel customer contact for client brands. Its team covers query resolution, escalation management and knowledge-base upkeep. Industry Customer…

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