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Signzy

Customer Success Manager, MENA

Job · Full-timeIn OfficeBengaluru1-2 years1 opening

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About this role

Signzy is hiring for Customer Success Manager, MENA in Bengaluru. This opening was published by Signzy on their official careers board (keka) on 8 July 2026 and was confirmed live on 14 September 2026. Job details • Company: Signzy • Role: Customer Success Manager, MENA • Location: Bengaluru (as…

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Skills you'll use

SalesforceHubSpotCommunicationCRM

What you'll do

🤝 Customer Onboarding & Adoption
● Support onboarding of new B2B customers, ensuring smooth implementation and early
value realization.
● Act as a primary point of contact for assigned accounts during post-sales lifecycle.
● Assist customers in understanding product features, workflows, and best practices.
● Track onboarding milestones and ensure timely go-lives.
📈 Customer Success & Retention
● Monitor customer usage, health scores, and engagement metrics.
● Proactively identify risks, adoption gaps, and opportunities to improve customer
● Support renewal processes by ensuring consistent value delivery and relationship

Who can apply

1–3 years in Customer Success, Account Management, or B2B Client-Facing roles
(Banking / Fintech / SaaS experience preferred)
We are seeking a proactive and customer-focused Junior Customer Success Manager to
support and grow relationships with B2B clients across Banking, Fintech, and SaaS in the
This role focuses on customer onboarding, adoption, retention, and value realization,
working closely with Sales, Product, and Support teams to ensure customers achieve
measurable outcomes from our solutions.

Perks & benefits

● Performance-based incentives● Exposure to Banking & Fintech clients● Learning and career growth into Senior CSM / Account Manager roles● Work in a fast-growing SaaS and Fintech ecosystem

About Signzy

Job Title Junior Customer Success Manager – B2B SaaS (Banking & Fintech) Location UAE (Dubai / Abu Dhabi)/ Bangalore – Onsite Experience 1–3 years in Customer Success, Account Management, or B2B Client-Facing roles (Banking / Fintech / SaaS experience preferred) Role Overview We are seeking a…

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