Senior Data and Applied Science - SAP Data Labs - CX Team

About this role

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Skills you'll use

Who can apply

• Deep working knowledge of SAP data models, metadata structures, and core business processes end-to-end. (SAP knowledge is a strong accelerator)
• Hands-on experience with the SAP data and AI platform stack SAP Datasphere, SAP HANA Cloud Knowledge Graph Engine, SAP Business Data Cloud, SAP One Domain Model, SAP Graph API, and SAP Business Accelerator Hub.
• Deep expertise across the W3C stack (OWL, RDF/RDFS, SKOS, SHACL) and/or property graph query languages (Cypher, GQL).
• Deep expertise in machine learning and deep learning, with experience developing, evaluating, and improving models on real-world datasets.
• Experience with agentic AI, reasoning frameworks, planning, orchestration, tool use, or multi-agent architectures.
• Experience contributing to reusable AI platforms, foundation model initiatives, or shared AI services adopted across multiple product areas.
• Ability to design upper-level and mid-level ontologies aligned with industry standards and apply semantic interoperability frameworks across complex application landscapes.
• Experience applying AI and semantic modeling to CX or Retail use cases such as personalization, pricing, product discovery, demand forecasting, or customer data unification across B2B and B2C contexts.
• Where you belong
• You will be part of Data Labs within the CX Office of the CTO, a strategic organization embedded in SAP Customer Experience. We define the AI strategy and architecture vision for next-generation CX solutions and ensure seamless integration across the SAP ecosystem. Our team works collaboratively across SAP product units, engages deeply in technology strategy, and partners closely with customers and external communities. We strive to create meaningful impact through world-class architecture, innovation, and industry-driven expertise.

About SAP

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