Quality Control Specialist II

About this role

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Skills you'll use

What you'll do

• Integration Testing & Validation
• Develop, document, maintain, and execute risk-based test strategies, test plans, test cases, test data, and scripts for Salesforce, MuleSoft, APIs, and connected enterprise systems.
• Perform functional, integration, system, regression, performance, negative-path, and post-deployment testing for new features, customizations, interfaces, and defect corrections.
• Validate end-to-end business processes that span Salesforce and upstream or downstream systems, confirming that transactions, statuses, calculations, and workflow outcomes remain consistent across platforms.
• Verify synchronous and asynchronous integration behavior, including orchestration, transformations, dependencies, retries, timeouts, duplicate handling, and failure recovery.
• API & Integration Contract Quality
• Review API requirements and acceptance criteria with engineers to confirm that integration behavior is clear, complete, measurable, and testable before development begins.
• Validate REST and other applicable service interfaces, including requests, responses, authentication behavior, status codes, schemas, field mappings, business rules, and error messages.
• Use OpenAPI specifications and interactive documentation created in Swagger, Scalar, or similar tools to validate that implemented interfaces conform to agreed integration contracts.
• Assess API-led integration flows across MuleSoft layers and connected applications, documenting gaps between expected and actual behavior.

Who can apply

• Bachelor’s degree in Information Technology, Computer Science, Engineering, Data Science, or a related discipline, or equivalent practical experience.
• Salesforce, MuleSoft, and/or ISTQB certification is a plus.
• Minimum of four (4) years of experience in software quality assurance, quality control, or testing, including hands-on experience with Salesforce, CRM, APIs, or enterprise system integrations.
• Demonstrated experience designing and executing end-to-end integration, API, functional, regression, and negative-path tests.
• Working knowledge of MuleSoft Anypoint Platform concepts, including API-led connectivity, orchestration, transformations, monitoring, and troubleshooting.
• Working knowledge of Salesforce architecture and data structures, with experience testing Sales Cloud, Service Cloud, Revenue Cloud/CPQ, Apex, Lightning Web Components, and Salesforce APIs.
• Experience validating API contracts and documentation using OpenAPI, Swagger, Scalar, Postman, or comparable technologies.
• Experience with automated testing tools and methodologies for Salesforce, APIs, and integration workflows.
• Understanding of system architecture, data modeling, scalable integration patterns, data migration, and data-quality principles.
• Experience with source control, CI/CD pipelines, defect-management tools, code or technical review practices, and automated quality gates.

About Sandvik

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