Senior Technical Consultant - B2B

About this role

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Skills you'll use

What you'll do

• Salesforce Professional Services focuses on delivering strategic engagements that define transformational opportunities and articulate clear plans for the execution of change programs. We rely on our team’s expertise and specialisms to engage with executive-level customers to agree on specific business goals and actions to ignite the full value of Salesforce. Our approach considers people, process, and technology — and a successful engagement includes recommendations to the business for change to support deeper, more relevant use of the Salesforce platform.
• Role Description
• We are looking for a highly skilled and motivated Salesforce Consultant with expertise in Commerce Cloud B2B and Order Management System (OMS) to provide our clients with strategic guidance, implementation, and support. The ideal candidate will have a deep understanding of B2B commerce and OMS processes and hands-on technical consulting experience in a major software domain, along with proficiency in both English and French languages.
• Technical consultants demonstrate thought leadership in technical aspects of customer and partner engagements that lead to the successful delivery of solutions, including enterprise integrations using middleware tools and platforms. As such, they are responsible for the analysis of options and subsequent presentations and education of the customer/partner. They will also identify and proactively handle risk areas, and commit to seeing issues through completion.

Who can apply

• Bachelor's degree in Computer Science, Information Systems, or related field.
• Minimum of 5 years of experience working with Salesforce, with a focus on Commerce Cloud (B2B and OMS), or equivalent experience in a similar role.
• Proven track record of successful Salesforce implementations, including experience with full project lifecycle from requirements gathering to deployment.
• Strong understanding of B2B commerce and OMS processes and best practices.
• Experience with Salesforce integrations, including third-party systems and APIs, is preferred.
• Experience in defining and delivering enterprise applications on the Salesforce Platform, including coded solutions.
• Salesforce certifications, such as Salesforce Certified Administrator, Salesforce Certified Platform App Builder, and Salesforce Certified Platform Developer, are a big plus.
• Hands-on technical consulting and solution implementation experience for a major software domain (e.g., CRM, ERP, HR), including design skills in HTML, CSS, and JavaScript, as well as coding experience in Apex and Lightning Web Components (LWC), or any other object-oriented languages/stack (Spring, Java, Angular, React, ...).
• Excellent communication and interpersonal skills, with the ability to effectively interact with clients and internal teams.
• Highly organized with strong attention to detail and the ability to manage multiple projects simultaneously. Self-motivated and able to work independently as well as collaboratively in a team environment.

About Salesforce

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