Service Now Developer

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Skills you'll use

What you'll do

• Design, develop, and implement scalable solutions on the ServiceNow platform aligned with business requirements.
• Provide hands-on development across modules such as ITSM, CMDB, ITOM, Service Portal, SPM, and Custom Applications.
• Build and maintain inbound and outbound integrations using REST APIs, JSON, Scripted REST APIs, and IntegrationHub.
• Configure and manage SSO (Single Sign-On) integrations with external identity providers (e.g., Azure AD).
• Work with MID Server for integrations, discovery, and orchestration use cases.
• Develop and optimize solutions using Flow Designer, workflows, and automation capabilities.
• Customize forms, UI policies, client scripts, business rules, and Service Portal widgets.
• Maintain and enhance CMDB data quality and support ITOM capabilities like Discovery and Service Mapping.
• Develop and deploy custom applications using best practices and scoped application architecture.
• Troubleshoot platform issues, provide L2/L3 support, and ensure high availability and performance.

Who can apply

• 3–5 years of hands-on experience in ServiceNow development.
• Strong expertise in:
• ITSM (Incident, Change, Problem, Request Management)
• CMDB & Asset Management fundamentals
• ITOM (Discovery / Service Mapping – working knowledge preferred)
• Service Portal development (widgets, pages, UI customization)
• SPM (Strategic Portfolio Management basics)
• Flow Designer and workflow automation
• Custom Application development (Scoped Apps)
• Strong experience with:

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