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Optum

CRM & Customer Data Analyst

Job · Full-timeIn OfficePune, Maharashtra0-2 years1 openingImmediate / Rolling

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About this role

Optum is hiring a CRM & Customer Data Analyst in Pune. This is a full-time, entry-level opportunity ideal for freshers and early-career professionals who want to build a data-analytics career analysing customer data to improve retention and engagement. You will work alongside an experienced…

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Skills you'll use

SQLExcelCRM AnalyticsSegmentationData VisualizationPower BIRetention AnalysisReportingAnalytical ThinkingCommunication

What you'll do

Analyse customer, CRM and lifecycle data
Build segments and cohorts for targeting
Track retention, churn and engagement metrics
Build customer dashboards and reports
Turn customer data into actionable insight
Document work clearly and act on feedback

Who can apply

A relevant degree (B.Tech/BCA/B.Sc/B.Com/BBA/MBA/M.Sc or similar)
Foundational knowledge of SQL, Excel, CRM Analytics, Segmentation
0–2 years of experience; freshers with strong fundamentals welcome
Strong communication skills and a proactive attitude
Based in or open to working from Pune

Perks & benefits

Competitive Salary / CTCStructured Onboarding & MentorshipLearning & UpskillingReal-World Analytics WorkCareer Growth PathCollaborative Culture

Interview & selection process

3 rounds — typical selection flow for this role:

13 rounds

About Optum

About Optum Optum, the health services and innovation arm of UnitedHealth Group, combines data, technology and clinical expertise to improve the delivery, quality and cost of healthcare. In India it operates a global capability center across Gurugram, Noida, Hyderabad, Bengaluru and Chennai. What…

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