Account Director, Digital Natives
About this role
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Skills you'll use
What you'll do
- Manage a portfolio of customer accounts, developing and executing strategies for a comprehensive account plan
- Support your customer accounts from initial engagement to successful deployment and through to renewal
- Partner with solutions and research engineering to build and execute complex customer programs and projects
- Own a revenue target
- Manage revenue forecasts
- Analyze key account metrics to create reports and provide insights to internal and external stakeholders
- Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies
- Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering
- Support the recruitment and onboarding of other teammates
- Support the development of company culture
Who can apply
- Support the recruitment and onboarding of other teammates
- Support the development of company culture
- 7+ years selling and renewing platform-as-a-service and/or software-as-a-service
- Designing and executing complex deal strategies
- Supporting the growth of fast-growing, high-performance companies
- Working directly with c-level executives
- Communicating technical concepts to customers and internal stakeholders
- Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence
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