Cross Technology Managed Services Engineer (L1)

About this role

Not quite right? These jobs in Mumbai match the same skills — apply to a few to improve your chances.

Program Manager- Networking

Synnex

In OfficeMumbai

Apply

Networking Managed Services Engineer (L2)

NTT DATA

In OfficeMumbai

Apply

Operations Coordinator, Insights

Guidepoint

HybridMumbai

Apply

Manager - Research

Sutherland

In OfficeMumbai

Apply

Skills you'll use

What you'll do

• Entry-level experience with troubleshooting and support in security, network, DATA centre, systems, or storage within a medium to large ICT organization.
• Basic knowledge of management agents, redundancy concepts, and ITIL processes.
• Highly disciplined in handling of tickets on day-to-day basis. Act promptly as per defined Sop’s.
• Try to resolve as many tickets as possible using available Knowledge articles or provided Sop’s.
• Good understanding of using ITSM tools.
• Skill in planning activities and projects in advance and adapting to changing circumstances.
• A client-centric approach, understanding their requirements and ensuring a positive experience throughout their journey.
• Ability to communicate and work across different cultures and social groups.
• Proficiency in active listening techniques and refraining from interrupting.
• A positive outlook at work, even in pressurized environments.

About NTT DATA

Searching for “NTT DATA jobs” or “jobs at NTT DATA”? You’re in the right place.