ServiceNow Platform Developer

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Skills you'll use

What you'll do

• These are mission-critical tasks ensuring day-to-day stability and responsiveness:
• Monitor incidents, service requests, and queues
• Prioritize tickets based on business impact (not just SLA)
• Resolve or route issues to appropriate teams
• Handle escalations and user complaints
• Manage user access requests (add/modify/remove roles)
• Perform basic troubleshooting (workflows, integrations, scripts)
• Monitor system health, performance alerts, and job failures
• Ensure data correctness in active tickets (categorization, assignment groups)
• Communicate status updates to stakeholders

Who can apply

• Any additional ServiceNow certifications will be a plus
• Offers of employment are conditional upon passage of screening criteria applicable to the job
• Integrated into our shared values is NCR Voyix’s commitment to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.
• Statement to Third Party Agencies
• To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes
• “When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”

About NCR Voyix

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