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NatWest

Customer Service & Operations Analyst

Job · Full-timeIn OfficeBengaluru5-6 years1 opening

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About this role

NatWest is hiring for Customer Service & Operations Analyst in Bengaluru. This opening was published by NatWest on their official careers board (Workday) on 9 September 2026 and was confirmed live on 14 September 2026. Job details • Company: NatWest • Role: Customer Service & Operations Analyst •…

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Skills you'll use

ExcelCustomer ServiceQuality Control

What you'll do

As a Customer Service & Operations Analyst, you’ll be responding to queries from customers promptly and within our service targets. We’re looking for someone with strong interpersonal skills to listen to our customers, develop relationships with them and maintain an understanding of their needs at all times.

Who can apply

In order to excel in this role, you’ll have strong customer service abilities along with customer and industry knowledge. You’ll also work well in a fast-paced environment and have good organisational skills to deliver to deadlines.

About NatWest

Join us as a Customer Service & Operations Analyst • We’ll look to you to deliver successful outcomes for your customers by investigating their queries and understanding their needs • You’ll be liaising with customers and businesses to accurately collect information in order to solve their…

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