Pega System Administrator

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Skills you'll use

What you'll do

• Maintain and support a secure, scalable and highly available Pega Platform 25.x architecture on Azure Kubernetes Service.
• Contribute to platform strategy for operating Pega as Kubernetes pods, services, ingress, config maps and tiered workloads.
• Support correct workload segregation across WebUser, Background Processing, Search, BIX, ADM, Batch, RealTime, RTDG, Custom1 and Custom2 node types.
• Ensure Pega platform strategy appropriately accounts for required external services such as Kafka, SRS and Elasticsearch/OpenSearch, with Cassandra where decisioning workloads require it.
• Support high availability, scalability, controlled rollout, rollback and release readiness for Pega workloads
• Operational Management
• Administer Pega Platform 25.x environments, including configuration, startup validation, node health and release readiness.
• Maintain and update Helm chart configuration including values.yaml, provider settings, deployment actions, tier definitions, JDBC parameters, image references, image pull secrets and security context settings.
• Troubleshoot pod restarts, failed rollouts, crash loops, failed mounts, container startup issues, readiness/liveness probes, services, namespaces, secrets and config maps.
• Operate and troubleshoot Kafka, SRS, Elasticsearch/OpenSearch and, where applicable, Cassandra dependencies.

Who can apply

• 5+ years’ experience in Pega platform or system administration, preferably with recent Pega Infinity / Pega Platform 25.x exposure.
• Hands-on experience administering Pega on Kubernetes, ideally AKS.
• Experience with Helm-based deployment, upgrade, patching and rollback operations.
• Strong understanding of Pega node types and tiered workload segregation.
• Deep operational experience with pods, services, ingress, config maps, secrets, namespaces, health probes, rollouts and certificate troubleshooting.
• Experience supporting SRS and Elasticsearch/OpenSearch including authentication and TLS configuration.
• Experience supporting external Kafka connectivity and compatibility in Pega streaming environments.
• Experience with Azure Key Vault CSI Provider, managed identity, Kubernetes secrets or equivalent enterprise secret management.
• Experience across incident, problem, change, patching and release activities in enterprise environments.
• Experience with ADM, RTDG, Batch, RealTime, Cassandra, AKS ingress modernisation, Gateway API, Application Gateway for Containers, FIPS, runbooks, DR and RCA documentation.

About MUFG Pension & Market Services

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