Sr. Analyst I - ServiceNow Administrator

About this role

Not quite right? These jobs in Gurugram match the same skills — apply to a few to improve your chances.

ServiceNow Developer

NCR Voyix

In OfficeGurugram

Apply

Senior Technical Consultant, Observability

Ahead

RemoteGurugram

Apply

Platinum Banker-Household-Outbound-Branch Banking-Relationship Management

Kotak Mahindra Bank

In OfficeGurugram

Apply

iRadar - Associate Consultant - GGN (FTS-3Months)

KPMG Global Services

In OfficeGurugram

Apply

Skills you'll use

What you'll do

• Solution Design & Development
• · Participate in the full lifecycle of ServiceNow delivery from requirements and design through build, test, and deployment
• · Design and implement customized workflows, automation, UI policies, business rules, client scripts, Script Includes, and integrations
• · Configure and enhance core modules (ITSM, ITOM, SPM, HAM, SAM) as needed
• · Develop and maintain integrations using REST/SOAP APIs and other secure integration frameworks
• · Ensure designs align with enterprise architecture, coding standards, and ServiceNow best practices
• Business Analysis & Stakeholder Engagement
• · Partner with product owners, process owners, and business stakeholders to gather requirements and translate them into user stories and technical specifications
• · Facilitate workshops and discovery sessions to understand current-state processes and identify opportunities for improvement
• · Define acceptance criteria and support UAT planning, execution, and defect resolution

Who can apply

• · Bachelor’s degree in Computer Science, Information Systems, Software Engineering, or equivalent practical experience
• · 5+ years of hands-on experience designing, developing, and supporting enterprise-scale ServiceNow solutions
• · Strong proficiency in JavaScript, HTML/CSS, Glide API, and server/client-side scripting across the platform
• · Experience implementing and customizing modules such as Incident, Problem, Change, CMDB, Request, Knowledge, discovery/CMDB integrations, and automation flows
• · Hands-on experience integrating ServiceNow with third-party systems via REST, SOAP, Web Services, MID Server, and IntegrationHub
• · Excellent problem-solving skills, attention to detail, and ability to communicate clearly with both technical and non-technical audiences

About MKS Instruments

Searching for “MKS Instruments jobs” or “jobs at MKS Instruments”? You’re in the right place.