Engineering Applications Administrator

About this role

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Skills you'll use

What you'll do

• Administer and support enterprise engineering software applications throughout their operational lifecycle, including onboarding, access management, licensing, renewals, and user support coordination.
• Maintain accurate records of engineering applications, software assets, vendors, support contacts, ownership information, and lifecycle status within enterprise repositories and systems of record.
• Coordinate software licensing activities, subscription management, renewal tracking, maintenance agreements, and procurement-related activities to help ensure uninterrupted application availability.
• Serve as a primary operational point of contact for engineering application vendors, coordinating routine communications, support requests, licensing inquiries, renewal activities, and service-related issues.
• Support application onboarding and offboarding activities, including access provisioning coordination, user administration, communications, and documentation updates.
• Partner with Engineering Services, Information Technology, Procurement, and business stakeholders to coordinate support activities, issue resolution, and operational process execution.
• Maintain application documentation, knowledge articles, inventory records, software catalogs, and related operational materials.
• Support Engineering Services reporting activities by collecting and maintaining information related to software usage, licensing, inventories, renewals, vendor relationships, and application portfolios.
• Assist in establishing and supporting user communities for engineering applications through communications, awareness activities, training coordination, and adoption support.
• Participate in continuous improvement initiatives focused on engineering application administration, software governance execution, operational efficiency, and customer experience.

Who can apply

• Bachelor's Degree OR equivalent experience.
• 2+ years of experience supporting software applications, business systems, engineering tools, software licensing, software asset administration, or related operational functions.
• Strong organizational skills with the ability to manage multiple priorities and operational activities simultaneously.
• Experience coordinating with software vendors, service providers, or external business partners.
• Experience maintaining records, inventories, asset repositories, software catalogs, or operational documentation.
• Strong written and verbal communication skills with the ability to work effectively across technical and non-technical teams.
• Experience using Microsoft 365 applications including Excel, PowerPoint, Word, Teams, and SharePoint.
• Demonstrated analytical and problem-solving skills.
• Knowledge of engineering software environments, software licensing concepts, application administration, or software lifecycle management is preferred.

About MKS Instruments

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