Multi carrier - Landside Specialist (US Shift - Voice Support)

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Skills you'll use

What you'll do

• Assign loads to drivers in Trinium, ensuring accurate allocation based on availability and capacity. Assisting them with over daily operational challenges over the call.
• Generate the Dispatch Report, consolidating the drayage planning for the next business day using data from Trinium, along with information from client reports, port appointments, and assigned drivers.
• Schedule pickup and drop-off appointments for containers at the port, through the terminal's website.
• Conduct thorough investigations regarding the loads drivers have completed at the end of the current day and those they will begin the following day.
• Track and monitor loads to be exported and those already picked up, ensuring timely movement.
• Evaluate driver availability and assign them to loads they are capable of transporting.
• Maintain clear communication with the client’s teams in the event of drayage issues or when requesting relevant information for appointment scheduling.
• Schedule appointments at the customer’s warehouse when needed.
• Excellent communication skills (English) – Fluent Oral & Written
• Graduate, ideally Finance and Accounting

Who can apply

• Excellent communication skills (English) – Fluent Oral & Written
• Graduate, ideally Finance and Accounting
• Willing to work in full night shifts
• Should carry 3-5 years of min experience in Shipping & logistics industry
• Prior experience with documentation review, data entry, reporting, Landside execution will be an advantage
• Should be able to effectively communicate with internal and external stakeholders
• Good working knowledge of MS Office products including Word, Excel, and PowerPoint.
• Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
• We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

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