Senior Specialist, Content Operations

About this role

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Skills you'll use

What you'll do

• Partner with Content Infrastructure Owners to translate strategic requirements into executable operational solutions.
• Identify and implement opportunities to leverage AI, automation and agent-based solutions to improve operational efficiency, quality and scalability
• Define, document and maintain operating models, process documentation and operational standards
• Support data modelling activities by documenting business rules, workflows, dependencies and operational requirements.
• Develop a thorough understanding of the data sources, business rules and processing logic that support the assigned data domain
• Assess impacts of proposed changes on users, processes and downstream operations.
• Lead business testing and validation activities to ensure solutions meet operational and business requirements.
• Facilitate knowledge transfer across operational teams on new tools and functions
• Gather user feedback and identify enhancement opportunities to improve adoption and effectiveness.
• Analyse data sources, lineage, business rules and processing logic to support the design, implementation and optimisation of DBOR capabilities.

Who can apply

• Experience delivering business, operational, data or technology transformation initiatives.
• Strong analytical, business analysis and process improvement skills.
• Experience documenting business processes, requirements and operating models.
• Experience supporting technology implementations, platform migrations or operational change programmes.
• Ability to analyse complex problems and develop practical, scalable solutions.
• Ability to understand data models, technology architectures and system workflows sufficiently to collaborate effectively with engineering and product teams
• Strong stakeholder management, influencing and communication skills.
• Ability to manage change and challenge existing processes.
• Experience working across both business and technical teams.
• Experience with AI agents, workflow automation tools, Python, SQL or low-code development platforms.

About LSEG

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