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Litmus

Customer Success Application Engineer, Litmus GCC

Job · Full-timeIn OfficePune1-2 years1 opening
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About this role

Litmus is hiring for Customer Success Application Engineer, Litmus GCC in Pune. This opening was published by Litmus on their official careers board (Ashby) on 17 July 2026 and was confirmed live on 14 September 2026. Job details • Company: Litmus • Role: Customer Success Application Engineer…

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Skills you'll use

PythonJavaScriptMachine LearningAWSAzureGCPDockerKubernetesLinuxOracleProduct ManagementCommunication

What you'll do

  • The Application Engineer is a key technical role within the Litmus Customer Success team and is responsible for ensuring successful configuration, deployment, and value realization of Litmus Edge and Litmus Edge Manager for customers across the EMEA region.
  • The Application Engineer will work with prospective and existing customers during proof-of-concept projects and production implementations, validating requirements, developing best-practice configurations, and delivering technical outcomes that demonstrate measurable business value.
  • The Application Engineer will also partner closely with Sales Engineers, Account Managers, Product Management, Development, and the Litmus Support Desk to support pre-sales transitions, customer expansion, product feedback, and Level 2 technical support. This role reports to Manager Customer Success Operations with global reporting to the Director of Technical Delivery.

Who can apply

  • Hands-on experience implementing software, infrastructure, automation, IIoT, analytics, or shop-floor solutions in a manufacturing environment
  • Strong technical understanding of network protocols, system architecture, Linux-based systems, databases, and customer deployment environments
  • Experience with product configuration, technical troubleshooting, and customer-facing implementation or support activities
  • Working knowledge of scripting or coding using Python, JavaScript, or similar languages
  • Understanding of containerized and cloud/hybrid infrastructure technologies such as Docker, Kubernetes, Azure, AWS, or GCP
  • Excellent communication skills with the ability to work directly with customers, internal technical teams, sales teams, and partners
  • Self-starter with the ability to work independently as well as collaboratively in a fast-paced, changing environment

Perks & benefits

Build the infrastructure that makes industrial AI possibleAI is moving beyond the cloud and into the physical world. At Litmus, you’ll build the infrastructure that enables real-time data to power AI and machine learning systems in production environments.Work on problems where software meets the real worldMost AI systems fail without access to real-world data. You’ll build the layer that makes them viable in production. We solve challenges at the intersection of distributed systems, real-time data, and industrial constraints — where reliability, scale, and performance are non-negotiable.Have real impact, fastYou’ll work on systems used by real customers in production, with direct impact on product and company trajectory. As a scaling company, we move quickly. You’ll have ownership, visibility, and the ability to shape both product and company as we scale.Join a high-performance teamWe’re building a team that holds a high bar and pushes each other to improve. You’ll work alongside experienced operators, engineers, and leaders who have done this before and are building again at scale. We hire people who take ownership, move quickly, and care about outcomes. No passengers.

About Litmus

Who is Litmus Litmus is building the data foundation that powers industrial AI. AI doesn’t work without real-world, contextualized data - Litmus makes that data usable. As AI adoption accelerates, most industrial environments still can’t access or use their operational data. We solve that…
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