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Litmos

Professional Services Consultant

Job · Full-timeIn OfficeIndiaEntry level / 0-2 years1 opening

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About this role

Litmos is hiring for Professional Services Consultant in India. This opening was published by Litmos on their official greenhouse careers board on 27 August 2026 and was verified as still open on 17 September 2026. About the role Are you looking for an opportunity to help solve one of today's…

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Skills you'll use

JavaScriptGoCSSSalesforceOnboardingDocumentation

What you'll do

Trial & Conversion Support
Monitor active trial accounts and proactively help prospects reach a meaningful setup milestone before the trial expires
Provide lightweight, unsolicited setup help — configuration tips, content upload assistance, quick walkthroughs
Flag high-intent trial accounts to Sales for follow-up
Onboarding & Implementation Support
Support Activate and Operate implementations the way a Customer Enablement Specialist would — user setup, content configuration, admin training
Log CEM hours against fixed-fee projects consistent with existing project tracking
Help customers reach go-live readiness on schedule
Technical Consulting
Build, configure, and monitor integrations — SFTP, API-based connectors, and Platform Connector (LPC) work

Who can apply

Working proficiency in CSS and JavaScript for portal customization and branding work
Experience with API-based integrations and data migration projects
Comfortable scoping and configuring technical work with the same rigor as a senior consultant, not just executing a checklist
Customer-Facing & Process
3–5 years in customer-facing SaaS support, implementation, onboarding, or renewals
Comfortable working from data signals (usage, engagement, trial activity) rather than only inbound requests
Familiarity with LMS administration; Litmos experience strongly preferred
Salesforce Planhat proficiency for logging project hours, gift tracking, and trial engagement
Understands scope boundaries across all four functions — this role executes and prepares, it does not own customer relationships or make commercial decisions
Salary Range: ₹12,00,000 to ₹18,00,000 plus 10% bonus

About Litmos

About Litmos Litmos Learning Acceleration Platform is trusted by 11,000+ organizations to build human capability across employees, customers, and partners at the speed of AI. Trusted by 11,000+ organizations across 150 countries, Litmos is the Learning Acceleration Platform helping organizations…

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