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Level AI

Forward Deployed Engineer - Agents(Remote)

Job · Full-timeWork from HomeIndia5-6 years1 opening

About this role

Level AI is hiring for Forward Deployed Engineer - Agents(Remote) in India (Remote). This opening was published by Level AI on their official careers board (Lever) on 7 May 2026 and was confirmed live on 14 September 2026. Job details • Company: Level AI • Role: Forward Deployed Engineer…

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Skills you'll use

CRM

What you'll do

  • - Own end-to-end execution of AI agent deployments from discovery and scoping through launch and optimization.
  • - Configure agent workflows, decision logic, and automation behaviors to maximize accuracy, reliability, and business outcomes.
  • - Implement guardrails and validation frameworks to ensure safe, compliant, and predictable agent performance.
  • - Build, test, and validate integrations with enterprise systems (e.g., CRM, ticketing, telephony, data platforms).
  • - Partner with customer technical stakeholders to define success criteria, gather requirements, and deliver against timelines.
  • - Translate customer needs into clear implementation plans and documentation.
  • - Run tight feedback loops with Engineering and Product to improve platform capabilities.
  • - Collaborate with Product, Engineering, Design, and GTM teams to deliver repeatable, best-in-class deployments.
  • Your Background Looks Something Like This -
  • - 5+ years in a technical customer-facing role (Solutions Engineering, Forward Deployed Engineering, Implementation Engineering, Technical Consulting, Technical PM, or similar).

Who can apply

  • - Experience building with LLMs or AI agents (prompting, evaluation, guardrails, workflow design).
  • - Experience integrating enterprise SaaS systems (CRM, ticketing, data pipelines) with attention to security and compliance.
  • - Computer Science, Engineering, or Math degree (or equivalent experience).
  • - Strong product instincts - ability to define success metrics and contribute customer insights to product evolution.

About Level AI

About Level AI - Level AI is transforming how enterprises understand and engage with their customers. Our AI-native CX platform combines conversation intelligence, real-time agent guidance, and AI Virtual Agents to help brands deliver exceptional customer experiences at scale.Leading enterprises…

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