Product Operation Associate

About this role

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Skills you'll use

What you'll do

• Test what we build
• Run structured functional test passes on new features before they reach customers — happy paths, edge cases, permissions, and the ugly states nobody designed for
• File bugs that engineers can act on immediately: clear repro steps, expected vs. actual, environment, severity
• Verify fixes and run regression sweeps ahead of each release so old bugs stay dead
• Coordinate and support UAT with internal stakeholders and, occasionally, customers
• Write the test cases
• Translate PRDs and user stories into test cases with explicit preconditions, steps, and expected results
• Maintain and version the test case library as modules evolve — so the suite reflects the product as it is, not as it was two quarters ago
• Flag gaps in requirements early: if a spec can't be turned into a test case, it isn't finished, and you'll be the one to say so
• Own the CSV and validation documentation

Who can apply

• Draft and maintain Computer System Validation deliverables — user and functional requirement specs, traceability matrices, IQ/OQ/PQ protocols, and test scripts
• Execute validation protocols and capture objective evidence (screenshots, logs, timestamps) to a standard that survives audit scrutiny
• Compile executed validation packages, log and route deviations, and keep documentation aligned with 21 CFR Part 11, GxP, and ALCOA+ expectations
• Work with engineering to keep validation artifacts in sync with what actually shipped
• Release notes, user guides, in-app help content, and configuration guides
• Internal enablement material so sales, CS, and implementation teams can speak to new functionality accurately
• Meeting notes that become action items with owners, not notes that die in a doc
• Backlog hygiene — grooming tickets, chasing missing detail, keeping the board honest

About Leucine

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