Program Management - Process Improvement - Strategic Transformation - Associate

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Skills you'll use

What you'll do

• Work independently with minimum supervision to perform program office and program mgmt tasks; Produce program materials including presentations adapted to senior management needs and newsletters, finalise agendas, schedule meetings, validate content, draft minutes and follow up on action
• Analyse problem statement to frame out clear, feasible solutions and execute project deliverables in a timely manner. Identify potential risks, issues and dependencies and the path to mitigation or resolutionCoordinate and support contracting processes, vendor engagement, and budget forecasting. Update, reconcile, and validate contract documentation in close collaboration with legal and sourcing teams
• Analyze and consolidate program data: budgets, costs, invoices, headcount forecasts, benefits, and deliverables across workstreams an Present data-driven program overviews to mid-senior management in a clear, actionable manner.
• Coordinate and support Internal Audit requirements
• Facilitate program deliverables; Develop and establish key reporting standards; proactively and consistently follow up on requests, tasks and assignment
• Manage change adoption to ensure that change is well received, and contribute to benefits realization
• Maintain and update Confluence, JIRA, and other program management platforms with current information. File and organize key documents; proactively request updates and align content with stakeholders
• Required qualifications, capabilities and skills
• Bachelor’s degree or equivalent
• 5+ years of experience in strategic consulting / management consulting / project and change management with PMO focus

Who can apply

• Bachelor’s degree or equivalent
• 5+ years of experience in strategic consulting / management consulting / project and change management with PMO focus
• Banking / Financial services background with foundational banking knowledge (ideally in Private Banking)
• Good understanding of program lifecycle with experience on complex projects across countries or regions including items such as setting up project plan, managing risk & issues, reporting & governance etc
• Intermediate/Advanced experience using Microsoft Office (including Excel and PowerPoint), Monday.com, JIRA & Confluence
• Digital first mindset with a broad knowledge of LLMs
• Person should be Proactive and a self-starter, able to work independently on highest quality deliverables

About JPMorgan Chase

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