Team Manager - Medical Coding Training
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Skills you'll use
What you'll do
- Training Strategy & Frameworks
- Own the RCM training charter across geographies (onboarding ( New hires & Laterals), role-based, refresher, upskilling).
- Partner with business leaders to forecast training needs and build training calendars.
- Design and standardize SOP-driven, competency-based training modules across client accounts.
- Lead a team of RCM trainers and instructional designers; coach and mentor them.
- Implement digital learning (LMS, simulations, eLearning) and measure training ROI.
- Create and maintain dashboards for training effectiveness, speed-to-proficiency, and knowledge retention.
- Ensure audit-readiness of training documentation and process certifications.
- Support transitions, client ramp-ups, and strategic capability-building projects.
- Develop & execute annual training roadmaps aligned to client SLAs and internal KPIs.
Who can apply
- Bachelor's/Master’s degree in Healthcare, Management, or Learning & Development.
- CPC, CCS certification is mandatory
- Minimum 6–10 years of Medical Coding Experience with at least 4 years in training leadership.
- Proven expertise in training design, delivery, and measurement across US Healthcare (Providers).
- Certifications preferred: AHM 250, Six Sigma, Kirkpatrick Bronze, Instructional Design
- Strong stakeholder management, strategic planning, and analytical skills.
- Ability to influence cross-functional leaders, present to clients, and drive change.
- Senior Associate
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