Associate Manager, Inside Sales

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Skills you'll use

What you'll do

• Leads a team of inside sales representatives and/or supervisors, providing guidance to accomplish revenue and expense targets effectively.
• Collaborates with management to ensure team strategies are aligned with broader sales and business objectives.
• Builds and maintains strong relationships with customers, addressing their needs and concerns to ensure long-term satisfaction and retention.
• Assists the team in meeting sales goals by refining call strategies, offering market perspectives, and executing process enhancements.
• Compiles and delivers regular performance reports, highlighting sales progress, addressing challenges, and exploring opportunities.
• Acts as a point of escalation for customer issues, ensuring timely resolution of sales-related concerns.
• Initiates outbound marketing campaigns, explores installed base opportunities, and drives strategic initiatives as required.
• Oversees day-to-day sales operations, identifying areas for refinement and optimizing resource allocation.
• Manages talent pipeline through recruitment, performance evaluation, training initiatives, and career advancement support.
• Stays updated on market trends, competitor activities, and customer preferences, sharing insights with the team to adapt sales strategies accordingly.

Who can apply

• Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 4-7 years of job-related experience or 2-4 years of management experience, preferably in inside sales or tele sales, or a related field.

About HP

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