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Genpact

Specialist - F&A - I2C 4B

Job · Full-timeIn OfficeThiruvananthapuram1-2 years1 opening
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About this role

Genpact is hiring for Specialist - F&A - I2C 4B in Thiruvananthapuram. This opening was published by Genpact on their official careers board (Workday) on 9 September 2026 and was confirmed live on 14 September 2026. Job details • Company: Genpact • Role: Specialist - F&A - I2C 4B • Location…

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Skills you'll use

Financial ModellingAccountingCommunication

What you'll do

  • Should possess excellent communication skills
  • Complete Quality checks as defined and agreed with Client Contracts
  • Client Management- Manage the ITC portfolio and maintain strong customer relation
  • Respond to customer emails related to payment / dispute/Collections queries.
  • Maintain exception logs for process related exception as and when they occur for knowledge retention
  • Prepare and complete SOP’s or Process manual as per Client & Process requirements
  • Adhere the internal compliance policy and guideline established by the management on their daily operational activities
  • Perform daily internal audit

Who can apply

  • Complete Quality checks as defined and agreed with Client Contracts
  • Client Management- Manage the ITC portfolio and maintain strong customer relation
  • Respond to customer emails related to payment / dispute/Collections queries.
  • Maintain exception logs for process related exception as and when they occur for knowledge retention
  • Prepare and complete SOP’s or Process manual as per Client & Process requirements
  • Adhere the internal compliance policy and guideline established by the management on their daily operational activities
  • Perform daily internal audit

Perks & benefits

Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matterMake an impact – Help global enterprises solve business challenges that matterAccelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay aheadWork with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every dayThrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progressCome join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.Let’s build tomorrow together.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

About Genpact

Specialist - F&A - I2C Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies…
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