Master Black Belt 3

About this role

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Skills you'll use

What you'll do

• Crafting, planning and driving the value generating roadmaps on the aligned account • Working with Transformation Services, Solutions, Transition, Training, Ops and Practice to understand and deliver contractual commitments, deal books and customer priorities; • Working with Ops leads, Vertical Leads and customers to craft, implement and drive Value Generating [VG] roadmaps and/or Transformation Roadmaps (Digital and Analytics Included); • Initiating and leading benefit Master Black Belt [MBB] projects that improve end-to-end processes and drives significant business impact for customers; • Working closely with Operation and Functional Teams to identify process bottlenecks, conduct root cause analysis and implement process improvements & digital solutions across the business or organization; • Building Process Perfection culture in the team; • Providing Team Leadership in the application of Lean & Six Sigma tools and Process Excellence methodology; • Driving Standardization and Global Best Practices within the organization by using specialists across Practice, Transitions, IT and other relevant functions; • Motivating organizational change within Operations and customer organization; • Coaching & Mentoring Black Belts and project teams to drive value for customers based on the roadmap cooperated with them; • Design, implement and mentor Performance Management to enable employees and teams understanding of the goals and to identify how individual and team outputs delivers to the achievement of the function objectives; specifically through handling the performance cycle to ensure operational alignment and intra-Complex cascading of function goals and Key Performance Indicators across the vertical • Fulfilling the requirements and achieving MBB Certification within 18-30 months; • Take over increased responsibilities within the described activities above; • Training other team members regarding the daily tasks whenever vital and requested by the manager; • Complete any other job-related tasks assigned by the Quality function management; • Building strategic relationship skills experience with peers from TS, Consulting, Solutions, Transitions, operations and with operating leaders to facilitate goals and objectives; • Clarifying the roles and appoints responsibilities of each member of the team • Challenging the team to develop as leader • Lead and oversee digital transformation projects; Identify opportunities for process improvement and optimization; Develop and implement Lean Six Sigma strategies and methodologies; Train and coach team members in Lean principles; Conduct data analysis to identify root causes of inefficiencies; Collaborate with cross-functional teams to drive change initiatives; Monitor and evaluate project outcomes to ensure goals are met; Provide regular progress updates to senior leadership; Drive a culture of continuous improvement and innovation within the organization.

Who can apply

• Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics
• Advanced Lean Six Sigma Black Belt Certification Course - Council for Six Sigma Certification (CSSC)Council for Six Sigma Certification (CSSC)
• Lean Six Sigma (LSS), Microsoft Project, Minitab, Process Consulting, Process Standardization, Project Management
• English (Required)
• Language Proficiency -
• Additional Job Location -

Perks & benefits

About Genpact

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