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Fractal Analytics

CRM & Customer Data Analyst

Job · Full-timeIn OfficePune, Maharashtra0-2 years1 openingImmediate / Rolling

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About this role

Join Fractal Analytics in Pune as a CRM & Customer Data Analyst and take a meaningful step in your data-analytics career. In this role you will spend your time analysing customer data to improve retention and engagement, learning directly from senior analysts while contributing to work that drives…

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Skills you'll use

SQLExcelCRM AnalyticsSegmentationData VisualizationPower BIRetention AnalysisReportingAnalytical ThinkingCommunication

What you'll do

Analyse customer, CRM and lifecycle data
Build segments and cohorts for targeting
Track retention, churn and engagement metrics
Build customer dashboards and reports
Turn customer data into actionable insight
Document work clearly and act on feedback

Who can apply

A relevant degree (B.Tech/BCA/B.Sc/B.Com/BBA/MBA/M.Sc or similar)
Foundational knowledge of SQL, Excel, CRM Analytics, Segmentation
0–2 years of experience; freshers with strong fundamentals welcome
Strong communication skills and a proactive attitude
Based in or open to working from Pune

Perks & benefits

Competitive Salary / CTCStructured Onboarding & MentorshipLearning & UpskillingReal-World Analytics WorkCareer Growth PathCollaborative Culture

Interview & selection process

2 rounds — typical selection flow for this role:

12 rounds

About Fractal Analytics

About Fractal Analytics Fractal Analytics (Fractal) is an artificial intelligence and analytics company that helps Fortune 500 enterprises make data-driven decisions. Headquartered in Mumbai with a global presence, it is one of India's prominent AI unicorns and employs thousands of data…

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