Assistant Manager, Ocean Operations (Gurugram)
About this role
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Skills you'll use
What you'll do
- Be accountable to achieving the highest standard of Flexport quality: shipments move on-time and exceptions are handled appropriately
- Be responsible for ensuring your work satisfies internal KPIs and SLAs that demonstrate quality delivery
- Follow standard operating procedures (SOP) that
- Solve client issues quickly and ensure smooth operations at origin and destination and escalate issues as needed
- Seamlessly coordinate day-to-day logistics operations with internal and external partners such as ocean carriers, cartage partner, customs, and warehouses
- Execute the end-to-end movement of freight within a regional network
About Flexport
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