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Fivetran

Order Management Senior Analyst

Job · Full-timeIn OfficeBengaluru3-5 years1 opening

About this role

Fivetran is hiring for Order Management Senior Analyst in Bengaluru. This opening was published by Fivetran on their official careers board (Greenhouse) on 1 September 2026 and was confirmed live on 14 September 2026. Job details • Company: Fivetran • Role: Order Management Senior Analyst •…

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Skills you'll use

SQLPower BITableauJIRASalesforceAccountingCommunication

What you'll do

  • We are seeking a Senior Order Management Analyst to join our Revenue Operations team in Bengaluru.
  • In this role, you will lead the operational reporting, data visualization, and governance frameworks for our global Order Management function. You will build and maintain real-time operational dashboards (Looker, Salesforce, NetSuite, Google Workspace), track team SLAs, govern exception queues, and ensure clean data flows across our Quote-to-Cash (QTC) ecosystem. You will work closely with our US-based OM Lead in Oakland, India-based OM Analysts, Deal Desk, Revenue Accounting, and Systems Engineering.
  • Technologies You’ll Use
  • Salesforce CPQ, NetSuite, Celigo, Looker / Power BI, Jira, Google Sheets (Advanced), Avalara, Zendesk, claude, chatgpt, gemini, Salesforce Billing

Who can apply

  • 4+ years of hands-on experience in SaaS Order Management, Deal Desk, or Revenue Operations.
  • Advanced proficiency in Salesforce CPQ and NetSuite ERP.
  • Proven experience building operational dashboards and reports using Looker, Power BI, Tableau, or Salesforce Analytics.
  • Demonstrated capability in analyzing QTC metrics (e.g., error rates, processing SLAs, queue backlogs) to drive process improvements.
  • Strong understanding of subscription billing models (proration, co-terming, usage, renewals) and SOX control frameworks.
  • Exceptional written and verbal communication skills for cross-time-zone collaboration.
  • Optional (Bonus Skills)
  • Basic SQL or data querying skills to extract and reconcile transactional data.
  • Prior experience leading process transitions or knowledge transfer (KT) programs from offshore BPO teams.
  • Exposure to middleware integration tools (e.g., Celigo).

Perks & benefits

100% employer-paid medical insurance*Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays (including a year end Global Week of Rest), and volunteer days offRSU stock grants*Professional development and training opportunitiesCompany virtual happy hours, free food, and fun team-building activitiesMonthly cell phone stipendAccess to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.*May vary by country and worker type - please reach out to your recruiter for more information

About Fivetran

From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more…

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