IT Engineer

About this role

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Skills you'll use

What you'll do

• Agentic Workflows & Automation: Treat every recurring manual task as an automation candidate, extending existing systems and leveraging AI coding tools to design autonomous workflows.
• Automated Identity & Access: Shift JML lifecycles, including global employee onboarding, Okta/SCIM provisioning, and access reviews from ticket-driven processes to policy-driven automation.
• SaaS Lifecycle Automation: Programmatically maintain tool inventories, track utilization, and reclaim unused licenses automatically.
• Automated Endpoint Security: Manage fleet MDM while automating OS patching, encryption baselines, and continuous drift detection.
• Automated Compliance & Security: Generate audit evidence for SOC 2, ISO 27001, and AI governance frameworks as a continuous byproduct of automated operations.
• Operational Excellence: Standardize IT runbooks, manage integration registries, and deliver Tier 1/2 support with defined SLAs.
• Advise other functions: Act as the in-house expert for Finance and HR when tool or subscription administration hits a snag - from access and licensing to renewals and billing questions.
• WHAT WE'RE LOOKING FOR
• Automation Instinct & Agentic Tools: Strong drive to eliminate repetitive work using AI coding tools, Python/Bash scripting, and API integrations.
• IT & Security Operations: 0–2 years of experience managing Cloud/SaaS infrastructure, Okta/IdP, Google Workspace, and MDM platforms.

Who can apply

• IT & Security Operations: 0–2 years of experience managing Cloud/SaaS infrastructure, Okta/IdP, Google Workspace, and MDM platforms.
• Security & Process Discipline: Strict adherence to security protocols, precise documentation habits, and sound judgment when handling compliance risks.
• Communication & Documentation: Exceptional clarity in technical writing and verbal communication, as you will be the primary interface for internal stakeholders and will need to maintain clear, concise documentation for all automated processes.
• Pioneer agentic AI. Build at the absolute frontier of technology to drive tangible enterprise-wide evolution.
• End-to-end platform ownership. Opportunity to contribute and scale the mission-critical infrastructure that defines our core capabilities.
• High-density engineering talent. Collaborate with a lean team of researchers and product builders focused on deep, rigorous execution.

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