Project Manager - Operations Excellence

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Skills you'll use

What you'll do

• Implement customer solutions ensuring quality, timely delivery, and adherence to agreed cost and scope.
• Manage new business setups, expansions, and relocations in alignment with customer requirements.
• Liaise with customers, solution design, project teams, and stakeholders to align and update project progress.
• Develop and maintain detailed project plans, schedules, resource allocation, and status reports.
• Ensure timely IT integration and alignment with business needs during implementation.
• Monitor and control project delivery, budget compliance (±5%), scope adherence, and timelines.
• Conduct risk assessments and implement proactive mitigation strategies.
• Prepare and analyze project KPIs, SLAs, and provide accurate reporting at critical milestones.
• Manage stakeholder relationships and ensure internal/external customer satisfaction.
• Oversee vendor coordination and management for successful project execution.

Who can apply

• Qualification: Bachelor’s degree in any field.

About DHL Group

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