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Datadog

Customer Success Associate (Commercial Accounts)

Job · Full-timeHybridBengaluruEarly career1 openingVerified open on 23 Sept 2026

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About this role

Datadog is hiring for Customer Success Associate (Commercial Accounts) in Bengaluru. This opening was published by Datadog on their official greenhouse careers board on 23 September 2026 and was verified as still open on 23 September 2026. About Datadog • We're building a platform that…

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Skills you'll use

InstagramLinkedInOnboardingInterviewingDocumentationAttention to Detail

What you'll do

Identify target opportunities, manage the full sales cycle and proactively build strategic relationships with customers and focus on retention.
Manage requests from your book of business such as but not limited to technical support escalations, billing questions, documentation/enablement requests to ensure a positive customer experience
Pivot account management strategy based on different customer requirements and needs seamlessly and efficiently
Act as an advisor to customers to ensure they’re leveraging the solution effectively
Monitor and identify usage trends to uncover renewal risks and support greater adoption rates
Collaborate cross-functionally with internal Datadog teams (support, product, finance, and legal)

Who can apply

Customer-minded, always trying to provide the most value possible
Driven and motivated by a career in sales with a strong desire to grow a career in Customer Success.
A strong communicator (written and verbal) with excellent attention to detail
Experienced in independently negotiating contract terms and overcoming pricing objections for up-sell/cross sell activities
2+ years of experience in a customer account facing role and desire to grow a career in Customer Success
Passionate about building long term and lasting relationships
Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Perks & benefits

Best-in-breed onboardingSales training in MEDDIC and Command of the MessageAn inclusive company culture, opportunity to join our Community GuildsIntra-departmental mentor and buddy program for in-house networkingContinuous professional development, product training, and career pathingNew hire stock equity (RSU) and employee stock purchase plan (ESPP)Generous global benefitsBenefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

About Datadog

About Datadog • We're building a platform that engineers love to use. Join us, and help usher in the future. Our 8,100+ employees help organizations across the globe enable digital transformation and drive collaboration across their teams. Datadogs solve tough problems, innovate…

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