Executive - Soft Service

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Skills you'll use

What you'll do

• Manage Soft Services Operations of the facility in full. Always ensure upkeep of facility.
• Oversee daily Housekeeping, Pantry, Pest control, indoor plant maintenance, office supplies and other soft service activities to ensure seamless facility operations.
• Coordinate & support the site Facility team & Property Team for smooth operations
• Deliver a high-quality workplace experience by addressing employee requests, resolving concerns promptly, and maintaining service excellence.
• Conduct routine inspections of entire office, meeting rooms, washrooms, Pantry, Cafeteria, and common areas & maintain cleanliness and hygiene
• Manage pantry operations, monitor stock levels, coordinate with vendors for timely supplies and ensure food safety and hygiene compliance
• Track, prioritize, and close employee service requests and all Workorders through FAMIS360 within agreed timelines.
• Maintain adequate stock of housekeeping and pantry consumables, monitor usage trends, and support cost-effective procurement practices.
• Ensure Vendor compliance & HSE compliance with workplace safety regulations, hygiene standards, environmental guidelines, and company policies.
• Prepare daily, weekly, and monthly operational reports, service performance metrics, audit records, and compliance documentation.

Who can apply

• 5 to 7 years’ experience in Facilities Operations as Soft Services Executive
• Strong written and oral communication skills
• High attention to detail and the ability to operate in a fast-paced environment taking right decisions for resolve.
• Willingness to work in shifts.
• Residing preferably near to worksite within 10kms.

Perks & benefits

About Cushman & Wakefield India

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