Staff Business Analyst (Employer of Record)

About this role

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Skills you'll use

What you'll do

• Customer Empathy: Customer Empathy is the ability to understand the perspectives, pain points, and experiences of customers. It involves actively putting oneself in the customer’s shoes, comprehending their needs and challenges, and using that understanding to provide a better, more customer-centric experience.
• Engineering Excellence: Engineering Excellence is about bringing great craftsmanship and thought leadership to deliver an outstanding product that delights customers and solves for the business. This involves the pursuit and achievement of high standards, best practices, innovation, and superior solutions.
• One Team: A One Team mindset refers to a collaborative approach across the organization, where individuals work together seamlessly, without boundaries, as a single, cohesive team. Shared goals, open communication and mutual support create a sense of collective purpose. This enables teams to navigate challenges and pursue shared objectives more effectively.
• Owner’s Mindset: Owner’s Mindset involves adopting a set of behaviors that reflect a sense of responsibility, accountability, strategic thinking, and a proactive approach to managing your domain. As an owner, you understand the business and your domain(s) deeply and solve for the right outcome for the domain(s) and the business.

Who can apply

• Bachelor’s degree
• Minimum of 5+ years; experience in Business Analyst or related role
• Excellent oral and written communications skills
• Experience mentoring less senior team members in a Business Analysts role.
• Proven experience in designing and implementing technology enabled solutions.
• Experience in helping develop and maintain processes that define best practices for gathering requirements, designing and prototyping, User Acceptance Testing, and implementing multiple medium to large scale projects.
• Business Process Reengineering experience in Finance Industry
• Experience leading 2+ end-to-end project implementations as a BA
• Basic knowledge of web technology
• You will maintain a deep and comprehensive understanding of the system.

About Credit Acceptance Corporation

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