Process Lead - BDR

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Skills you'll use

What you'll do

• Team Leadership & Performance Management:
• oLead, mentor, and develop a team of Inside Sales Associates, ensuring they meet sales targets, maintain strong customer relationships, and adhere to company standards.
• oSet clear expectations for team performance, implementing corrective actions and training initiatives to drive both individual and team success.
• oFoster a collaborative and high-performing culture, providing regular feedback, coaching, and mentoring.
• oConduct performance evaluations and identify growth opportunities for team members through structured development programs.
• Driving Sales Campaigns: Lead and execute sales campaigns within the assigned region, collaborating with the team to implement strategies that drive revenue and growth.
• Account & Pipeline Management: Oversee and support the team in managing assigned accounts, ensuring that each account is touched quarterly for relationship-building and account growth.
• AR Management: Ensure proper follow-up and management of Accounts Receivable (AR) due on accounts, coordinating with the finance team to resolve payment issues promptly.
• Stakeholder Collaboration: Act as the key liaison between the inside sales team, branches, and field representatives, ensuring alignment of sales strategies and optimizing customer engagement.
• Customer-Centric Approach: Guide the team to provide exceptional service, foster long-term relationships with customers, and proactively address their evolving needs. Ability to handle customer escalations and resolve conflicts in a calm, professional manner.

Who can apply

• Proven experience in inside sales, account management, or business development.
• Strong leadership and team management skills, with the ability to coach and motivate a diverse team.
• Excellent communication and stakeholder management skills, with the ability to influence and collaborate effectively.
• Ability to drive and manage sales campaigns, aligning with overall business objectives.
• Experience in performance management, including identifying areas of improvement and implementing corrective actions.
• Proficiency in CRM software and MS Office.
• Ability to work in a fast-paced, target-driven environment.
• Strong problem-solving abilities and a customer-focused mindset.
• Knowledge of environmental science and waste management is a plus.
• Strong technical sales skills and understanding of the products/services being sold.

About Clean Harbors India

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