Tata Capital
Fund Services. Supervisor - Loan Operations
About this role
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Skills you'll use
What you'll do
- Oversee and support a team of analysts, to ensure Service Level Agreements are met in an effective and efficient fashion.
- Escalate client or staffing issues to your Manager in a timely manner.
- Work with your Manager on KRIs and KPIs and collaborate on mitigating plans around risk and resource constraints.
- Liaise with service providers, vendors, agents, counterparties and clients to ensure the timely resolution of issues and exceptions.
- Review and assess the materiality of portfolio risk with respect to unsupported cash and position differences, as part of the sign off process.
- Contribute towards projects and initiatives that aim to drive the business forward, as it relates to Loan Administration and processing.
- Engage in the migration of tasks from other locations into your team, to ensure of a seamless transition, along with the conversion or launches of any new clients, as it relates to Loan holdings.
- Actively engage in staff development conversations with the analyst team on a regular basis, to ensure members of the team understand their goals and continuously working towards them.
- Contribute to the hiring process and seek the right candidates for the team.
Who can apply
- Oversee and support a team of analysts, to ensure Service Level Agreements are met in an effective and efficient fashion.
- Escalate client or staffing issues to your Manager in a timely manner.
- Work with your Manager on KRIs and KPIs and collaborate on mitigating plans around risk and resource constraints.
- Liaise with service providers, vendors, agents, counterparties and clients to ensure the timely resolution of issues and exceptions.
- Review and assess the materiality of portfolio risk with respect to unsupported cash and position differences, as part of the sign off process.
- Contribute towards projects and initiatives that aim to drive the business forward, as it relates to Loan Administration and processing.
- Engage in the migration of tasks from other locations into your team, to ensure of a seamless transition, along with the conversion or launches of any new clients, as it relates to Loan holdings.
- Actively engage in staff development conversations with the analyst team on a regular basis, to ensure members of the team understand their goals and continuously working towards them.
- Contribute to the hiring process and seek the right candidates for the team.
Perks & benefits
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