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Cigna

Enrollment/ Billing Representative

Job · Full-timeIn OfficeBengaluru1-2 years1 opening

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About this role

Cigna is hiring for Enrollment/ Billing Representative in Bengaluru. This opening was published by Cigna on their official careers board (Workday) on 8 September 2026 and was confirmed live on 14 September 2026. Job details • Company: Cigna • Role: Enrollment/ Billing Representative • Location…

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Skills you'll use

ExcelCommunicationCustomer Service

What you'll do

Manage assigned portfolio of client accounts
Enroll customers in to applicable systems
Perform tasks related to collections processes and procedures
Perform tasks related to review of client AR for preparation of necessary adjustments/disbursements to submit to processing team
Research/respond to billing or payment inquiries within established turnaround times. Escalate issues as needed.
Work with third party administrators, brokers and/or clients directly to reconcile accounts receivable
Extensive research related to member eligibility and rate variances
Prepare necessary adjustments to resolve member level discrepancies identified in reconciliation process
Build effective relationships with internal and external partners
Handle special billing or report requests

Who can apply

Previous work experience in a fast-paced business environment
Accounts Receivable experience a plus
High School degree required; bachelor’s degree preferred
High level of initiative
Ability to handle complex, difficult or escalated issues highly preferred
Excellent organizational aptitude and high attention to detail
Demonstrates responsiveness and a sense of urgency when dealing with internal and external clients highly preferred
Team player with effective verbal and written communication skills highly preferred
Strong analytical and problem-solving skills highly preferred
Ability to multitask and prioritize workload

About Cigna

Role Summary: • In the Premium or Enrollment Representative role, you will be responsible for providing world class customer service to our clients. You will interact regularly with internal and external customers and partners (brokers, third party vendors) as it relates to client invoicing…

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