Business Project Senior Analyst

About this role

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Skills you'll use

What you'll do

• Work with Portfolio Lead and Business Owners in identifying the pain point and potential opportunity to improve the provider or operational experience
• Support analysing and sizing the initiative impact
• For prioritized initiatives, help identify and onboard relevant experts
• Ensure experts and agile delivery teams are connected and collaborate accordingly at each step in the agile delivery journey
• Ensure experts are familiar with agile ceremonies and attend, as and when needed
• Collaborate with product teams to analyse and document business requirements, ensuring they are well-understood and actionable for delivery teams.
• Run analysis, mapping and investigations to support solution design
• Contribute to discovery sessions lead by Product teams
• Drive a culture of learning and adaptation by identifying opportunities for process refinement and actively contributing to agile best practices across teams.
• Work closely with Product teams to monitor and report product performance

Who can apply

• 5+ years of experience in business analysis, process engineering, agile delivery, with a strong track record of successful delivery of commitments.
• Experience in one of these areas is a plus: Eligibility, Claims, Pre-authorization, Network, Strategy, Finance, Change management
• Analytical Thinking: Ability to assess complex business processes and identify areas for improvement.
• Collaboration: Works effectively with product teams, agile delivery teams, and subject matter experts to achieve shared goals.
• Excellent facilitation of meetings, workshops, defining clear agenda, writing minutes and following up on actions agreed
• Adaptability: Thrives in fast-paced, change-driven environments and embraces a culture of learning and continuous improvement.
• Agile Mindset and certification are desirable. Understands agile methodologies and actively contributes to agile best practices and ceremonies. Training and coaching will be provided in the role.
• Bachelor’s degree in Business or a related field; Master’s degree is an asset.
• Curious to learn, to grown, see the opportunity in the unknown
• Proactive, always on the look out for ways to improve our ways of working

About Cigna

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