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Cigna

Back Office Operations Analyst – Band 1

Job · Full-timeIn OfficeBengaluruFresher / 0-1 years1 opening

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About this role

Cigna is hiring for Back Office Operations Analyst – Band 1 in Bengaluru. This opening was published by Cigna on their official careers board (Workday) on 11 August 2026 and was confirmed live on 14 September 2026. Job details • Company: Cigna • Role: Back Office Operations Analyst – Band 1 •…

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Skills you'll use

SalesforceCommunication

What you'll do

Operational Processing
Complete daily operational tasks in line with SOPs and business rules
Follow defined workflows accurately to meet quality and productivity targets.
Process cases independently and escalate exceptions or unclear scenarios to senior team members or supervisors.
Maintain up‑to‑date knowledge of required tools, systems, and procedures for your function.
Quality, Accuracy & Compliance
Ensure all work meets accuracy and quality requirements.
Follow all compliance, regulatory, audit, and data‑protection standards.
Flag errors, inconsistencies, or potential risks to your team lead early.
Support quality checks when assigned.

About Cigna

ROLE SUMMARY As a Administrative Services Representative , you will support the accurate and timely execution of core operational processes within your functional area You will focus on processing tasks, following established procedures, ensuring accuracy, and contributing to smooth workflow…

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