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Chargebee

Operations Executive

Job · Full-timeWork from HomeSiliguri, West Bengal0–2 years27K/mo5 openingsImmediate / as per notice period

Apply Now Apply on Company Website ↗

About this role

Chargebee is hiring a Operations Executive in Siliguri. This is a full-time, permanent role with real ownership from the first quarter — you will be given work that ships, reviewed by people who know the craft, and the context to understand why it matters. About the role As a Operations Executive…

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Skills you'll use

Process ExecutionAdvanced ExcelSOP DocumentationCoordinationIssue ResolutionReportingVendor CoordinationData AccuracyTime ManagementEscalation Handling

What you'll do

Run daily operational processes to agreed service levels
Track and resolve exceptions and escalations
Maintain SOPs and update them when reality changes
Coordinate with internal teams and vendors
Report on operational metrics
Flag risks and blockers early rather than at the deadline
Keep your tracker and status honest, including when something has slipped

Who can apply

Any graduate — B.E./B.Tech, B.Sc, B.Com, BBA, BCA or equivalent from a recognised university
0–2 years of relevant experience — internships, academic projects and personal work all count, and 2026 graduates are welcome
Working knowledge of Process Execution, Advanced Excel, SOP Documentation
Comfort with Excel, internal tools and a ticketing system, and the ability to pick up an unfamiliar tool without waiting to be taught it
The judgement to know when a problem is yours to solve and when it needs escalating — and to escalate with the relevant detail attached.
Attention to detail, ownership and the discipline to document your work
Based in Siliguri, West Bengal or willing to relocate (remote candidates across India may also apply)

Perks & benefits

Clear, written progression criteria rather than an annual surpriseEmployee referral and performance bonus schemesTeam offsites and regular in-person timeSupport for internal mobility across teamsFixed monthly salary, paid on timeStructured onboarding with a named mentor for the first 90 daysHealth insurance cover for you (and family cover on confirmation)Learning and certification budget

Interview & selection process

5 rounds — typical selection flow for this role:

1Resume screening and profile shortlisting by the talent acquisition team
2Team fit conversation with two or three future colleagues
3Final discussion covering role expectations, compensation and start date
4Application screening (CV and, where relevant, a portfolio or code sample)
5HR discussion — compensation, notice period, joining date and offer roll-out

About Chargebee

Chargebee operates in the technology sector and runs an active team in Siliguri. It is a working employer with real customers and real deadlines — the role advertised here exists because there is work that needs doing, not to fill a headcount plan. Industry and what the company does Chargebee…

Visit Chargebee’s official website ↗

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