Associate / Senior Associate – Human Resources Talent Engagement

About this role

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Skills you'll use

What you'll do

• Continuous monitoring of authorization status for processing orders • Telephone contact with patients to address their service requests • Responding to emails regarding the status or follow‑up of administrative procedures • Scheduling, rescheduling, or cancelling procedures and related follow‑up appointments • Handling incoming patient calls as needed • Providing patients with information and assistance regarding the financial responsibilities of procedures • Building trust with patients through empathetic communication • Being proactive to anticipate and avoid potential future concerns • Looking for opportunities to go above and beyond • Performing any additional support duties requested by the immediate supervisor, as operational needs require • Complying with instructions from supervisors regarding job‑related responsibilities
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• IT Support Agent
• Job Description Are you a tech-savvy bilingual professional with strong problem-solving skills and a minimum B2 English level? We’re looking for you! As an IT Support Agent, you’ll assist clients remotely, troubleshoot system issues, and ensure timely technical resolutions. A great attitude, adaptability, and effective communication are key to this role.

Who can apply

• Develop, maintain, and debug SSIS packages and SQL ETL solutions for data extraction, transformation, and loading. • Design SQL stored procedures, functions, views, and database objects to support ETL processes. Analyze complex data sets to derive business insights and support strategic initiatives. • Conduct testing, prepare ETL deployments, and ensure data accuracy and efficiency.
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• Business Intelligence - TL
• Experience: 5+ Years Skills Required:
• Analyze data models and create Power BI reports to support US Healthcare RCM decisions.
• Expert in Advanced Excel, Power Query, SQL, and data comparison for business analysis.
• Communicate effectively with stakeholders for requirements gathering, verification, and delivery.
• Lead sprints, ensure timely report delivery, and document SOPs and processes.
• Provide insights on denials, NCR, GCR, and DSO with strong leadership and process improvement skills.
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Perks & benefits

About BUSINESS INTEGRITY SERVICES

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