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Bill Gosling Outsourcing

AM Operations

Job · Full-timeIn OfficeGurugram1-2 years1 opening

About this role

Bill Gosling Outsourcing is hiring for AM Operations in Gurugram. This opening was published by Bill Gosling Outsourcing on their official careers board (Workday) on 10 September 2026 and was confirmed live on 14 September 2026. Job details • Company: Bill Gosling Outsourcing • Role: AM…

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What you'll do

  • The Managing Coach, Operations is responsible for the overall performance and budget of their client groups. They set objectives, analyze metrics, ensure that the company and staff meet goals and provide reliable, efficient support for our clients. They are also responsible for hiring, training, preparing and motivating their teams to provide excellent service to customers and clients.
  • Responsible for performance management and ensure productivity (e.g. setting objectives and reviewing KPI’s)
  • Review and analyze reporting for trend. Identify areas of opportunity and develop strategies to improve processes and procedures to ensure Company performance goals are met and exceeded
  • Monitor staffing levels in accordance with the Resource Balancing Plan to ensure that Company resources are being efficiently and effectively allocated
  • Recommend hiring, transfer, promotion, or dismissal of staff, as is appropriate
  • Deal with clients in a professional and appropriate manner, in accordance with the Company's Mission Statement and Company Policy
  • Maintain accurate records of employee and client performance data, including, but not limited to performance reviews, quality audits, attendance records, disciplinary documentation, productivity and billing reports
  • Champion company core values and other company programs to engage and motivate our employees
  • Other duties as assigned

Who can apply

  • United Kingdom – No Minimum requirement
  • Trinidad & Tobago – Minimum 3 CSEC passes
  • English is compulsory in all locations

Perks & benefits

Growth Opportunities: We believe in promoting from within and providing opportunities for career advancement.Comprehensive Training: We offer extensive paid training to ensure you’re equipped for success.Team-Oriented Culture: Work in a collaborative, supportive environment with peers who are passionate about what they do.Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees.Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you’ll build strong connections.State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity.Rewarding Work: Help businesses grow while making a real difference in people’s lives!Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work!

About Bill Gosling Outsourcing

Join a Team That’s Passionate About Making Lives Better! At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around…

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