Senior App/Prod Support (Tier 3 SRE for event-driven ecosystems)

About this role

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Skills you'll use

What you'll do

• - Own platform reliability practices for availability, resilience, latency, and operational efficiency.
• - Drive DevOps and automation initiatives including Golden Image improvements and support automation use cases.
• - Implement and maintain GitHub Actions pipelines and CI/CD reliability standards.
• - Lead JFROG Helm chart automation and JFROG images/ACR migration work.
• - Support microservices deployment enablement and platform/tooling upgrades.

Who can apply

• - Provide troubleshooting support to Tier 1 and Tier 2 for high-complexity incidents.
• - Collaborate with architecture and delivery teams on reliability and scalability patterns.
• - Lead cloud infrastructure creation, maintenance, governance, and access controls.
• - Drive capacity planning, DR planning/exercises, and platform best-practice documentation.
• - Support cost management, role enforcement, and license management governance.
• - Maintain SOP documentation for established alerts and incident patterns.
• Required Qualifications / Must-Have Skills
• - 6+ years of experience in SRE, platform engineering, DevOps, or advanced production support roles.
• - Strong hands-on expertise with Kubernetes, especially Azure Kubernetes Service (AKS), and cloud-native platform operations.
• - Advanced experience with CI/CD engineering and GitHub Actions.

Perks & benefits

About AT&T

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