Software Asset Analyst II

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Skills you'll use

What you'll do

• 1. Complex Requests & Unlisted Software Triage
• Triage unlisted software requests in the enterprise ticketing queue, logging eligible items in the unified tracker and advancing due-diligence-complete requests to weekly triage review.
• Enforce intake gating rules: identify and reject high-risk use cases (e.g., customer-facing code, personal device use, reverse engineering) using standard responses and appropriate routing.
• Secure sensitive data by immediately moving tickets containing license keys, audit notifications, or accessibility info to the private queue.
• Manage security and legal gates by collecting VSA project IDs, verifying EULA/clickwrap reviews, and flagging cases requiring director-level signatures.
• Escalate signed agreements to the formal contract intake path; do not accept or process these locally within the unlisted queue.
• Resolve complex entitlement and edition decisions, prioritizing reusable existing assets before initiating new purchases.
• 2. Renewals, True-Ups & Contract Event Management
• Create and track contract events against the correct Deal Radar ID using the standard event types — new contract, contracted renewal, true-up and predict-and-purchase — with correct recurrence numbering.
• Work the milestone schedule on assigned events: compile the Initial Licence Position from usage scans and consumption snapshots, gather domain Invest/Maintain/Divest sentiment, and produce the Final Licence Position with harvested licences already pruned from the baseline.

Who can apply

• 3–7+ years in software asset management, software licensing operations or software procurement.
• Practical command of licensing models and their governance differences across SaaS user-based, installed device-based, cloud-hosted, floating and consumable-credit software.
• Hands-on renewal and true-up experience, including building licence positions from usage data.
• Demonstrated gating judgment — able to recognise a request that must be stopped, escalated or re-routed rather than fulfilled.
• Strong ticket and data discipline, with attention to category coding, evidence retention and audit-ready records.
• Comfortable working one of three IST-anchored shifts, including the NAMER window (22:00–06:00 IST).
• Clear English communication with requesters, approvers, publishers and resellers.

About Astreya Consultancy India Private

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