Process Lead
About this role
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Skills you'll use
What you'll do
- Project Management Support - Assist the project manager in managing the projects and other management activities
- Lease Document Review - Analyze commercial and residential lease agreements to identify and extract critical financial, legal, and operational terms.
- Database Review and Management – Review the data in the lease management systems or client-specific platforms, ensuring consistency and completeness.
- Quality Assurance - Perform self-reviews and participate in peer reviews to maintain high standards of accuracy and compliance with project guidelines.
- Document QC Reporting & Analysis: Review the Document Quality Check reports and analyze the findings based on client feedback.
- Client-Specific Customization - Adapt abstraction formats and processes to meet unique client requirements and project specifications.
- Collaboration and Communication - Work closely with team members, project leads, and cross-functional departments to resolve queries and ensure smooth workflow.
- Documentation and Reporting - Maintain proper documentation of reviewed leases and generate reports as required for internal tracking or client delivery.
- Compliance and Confidentiality - Ensure all lease data is handled in accordance with confidentiality agreements and regulatory standards.
- Continuous Improvement - Contribute to process enhancements, automation initiatives, and best practices to improve efficiency and accuracy
Who can apply
- Education: Any Graduate/Postgraduate of Commerce, Accounting, or Business Administration
- 4+years of experience in lease abstraction, real estate administration, or legal documentation review.
- Ability to train and mentor junior lease analysts and assist in onboarding new team members.
- Proven track record of working with commercial and residential lease agreements across diverse geographies and property types.
- Experience using lease abstraction platforms, document management systems, or real estate databases (e.g., Yardi, MRI, Lucernex, Visual Lease, CoStar).
- Familiarity with BPM (Business Process Management) environments and client-driven service delivery models.
- Attention-to-Detail: Ability to identify and extract nuanced lease terms with precision and consistency.
- Analytical Thinking: Strong ability to interpret complex documents and assess their impact on financial and operational metrics.
- Technical Proficiency: Skilled in Microsoft Excel, Word, and lease abstraction tools; comfortable navigating digital document workflows.
- Communication: Clear and concise written communication to produce accurate lease summaries and collaborate with internal teams.
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