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Altera Digital Health

Expert Technical Support Engineer

Job · Full-timeWork from HomePune1-2 years1 opening

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About this role

Altera Digital Health is hiring for Expert Technical Support Engineer in Pune. This opening was published by Altera Digital Health on their official careers board (Workday) on 8 September 2026 and was confirmed live on 14 September 2026. Job details • Company: Altera Digital Health • Role: Expert…

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Skills you'll use

SQLAWSAzureDockerGitLinux.NETServiceNowStakeholder ManagementCommunicationNetworkingPowerShell

What you'll do

Infrastructure & Database Support
Troubleshoot issues within Windows Server environments.
Utilize PowerShell for connectivity validation, service management, process monitoring, and system diagnostics.
Manage certificates, security configurations, and Event Viewer analysis.
Interpret and troubleshoot SQL Server and ODBC-related errors.
Monitor, execute, and support SQL Agent jobs.
Perform SQL-based troubleshooting and data integrity validations.
Application & Integration Support
Trace and troubleshoot HL7 message flows and interface-related issues.
Investigate message queue backlogs and integration failures.

Who can apply

Operating Systems & Infrastructure
Windows Services
Certificate Management
Citrix and Virtual Desktop Infrastructure (VDI)
Web & Application Technologies
ASP.NET / .NET Framework
Application Configuration Management
Stack Trace Analysis
Authentication and Security Tokens
Database Technologies

About Altera Digital Health

Technical Support Engineer Position Summary We are seeking a skilled Technical Support Engineer to act as the critical link between Level 2 Support and Development teams. The role involves investigating, diagnosing, and resolving complex technical escalations across enterprise healthcare…

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