MyInternships.in
Alight logo — Alight Benefits Operations Administrator at Alight
Alight

Benefits Operations Administrator

Job · Full-timeIn OfficeGurugram1-2 years1 opening
Apply NowApply on Company Website ↗

About this role

Alight is hiring for Benefits Operations Administrator in Gurugram. This opening was published by Alight on their official careers board (Workday) on 11 September 2026 and was confirmed live on 14 September 2026. Job details • Company: Alight • Role: Benefits Operations Administrator • Location…

Similar jobs hiring now

Not quite right? These jobs in Gurugram match the same skills — apply to a few to improve your chances.

Skills you'll use

CommunicationCustomer Service

Who can apply

  • Strong attention to detail and ability to handle transaction based processing.
  • Good computer operating skills, including MS Office applications.
  • Typing speed of minimum 25 WPM with 90% accuracy.
  • Good written and verbal communication skills.
  • Ability to collaborate effectively with cross functional teams (CS, Tech, Shared Services).
  • Role Description
  • The Benefits Operations Administrator (BOA) is responsible for processing all activities related to client benefits plans as configured in organizational tools, while consistently meeting and exceeding client SLAs.
  • The role requires developing a strong understanding of client plan provisions, identifying opportunities for knowledge enhancement, and delivering work to high standards of quality and timeliness. The BOA is expected to prioritize work effectively, respond to client and participant needs in a timely manner, and ensure that all knowledge repositories, SOPs, and supporting documentation are current and accurate.
  • The incumbent conducts research, resolves, and responds to participant issues and inquiries using the case management tool, and collaborates closely with Customer Service, Technology, and other shared services teams for timely issue resolution. Adherence to predefined procedures and process guidelines is critical to ensure performance parameters are consistently met or exceeded against SLA targets.

Perks & benefits

Key ExpectationsProcess all activities related to client benefit plans with high accuracy and timeliness.Consistently meet or exceed client Service Level Agreements (SLAs).Develop a strong understanding of client plan provisions and related documentation.Prioritize work effectively to respond to client and participant needs.Ensure adherence to predefined procedures, process guidelines, and compliance standards.Actively participate in daily huddles and status meetings to ensure smooth operations.Strong attention to detail and ability to handle transaction based processing.

About Alight

Designation-Benefits Operations Administrator (BOA) Key Expectations • Process all activities related to client benefit plans with high accuracy and timeliness. • Consistently meet or exceed client Service Level Agreements (SLAs). • Develop a strong understanding of client plan provisions and…
Apply Now Find jobs at Alight

Searching for “Alight jobs” or “jobs at Alight”? You’re in the right place.

Sponsored — Deals for Professionals

Sponsored

Similar Jobs

Hand-picked roles that match this job's skills

Sponsored — Deals for Professionals

Sponsored

Similar Jobs Based on Your Skills

Recently Posted Jobs in Gurugram

Fresh jobs posted in Gurugram — apply early

Ready to apply for Benefits Operations Administrator?

Free to apply · takes under 2 minutes · Alight reviews on a rolling basis.

Apply Now