Operations Executive
About this role
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Skills you'll use
What you'll do
- Track daily operational metrics and flag deviations early
- Support process documentation, SOPs and workflow improvements
- Coordinate across teams and partners to resolve day-to-day exceptions
- Build and maintain trackers, MIS reports and operational dashboards
- Analyse process bottlenecks and propose measurable improvements
- Support vendor, partner or field-team communication and follow-ups
- Run root-cause analysis on recurring issues and drive fixes
- Assist with planning, forecasting and capacity trackers
Who can apply
- Bachelor's/Master's degree in Engineering, Business, Commerce, Management or any discipline
- 0–2 years of professional experience — 2023–2026 graduates and freshers with strong project work are encouraged to apply
- Strong Excel/Google Sheets — pivots, lookups, clean trackers
- Analytical mindset with comfort in numbers, ratios and percentages
- Basic SQL or BI-tool exposure is a strong plus
- Clear communication and coordination skills across multiple stakeholders
- Structured problem solving and attention to detail
- Ability to stay calm and prioritise when several things break at once
- Ownership — you close loops rather than escalate and forget
- Willingness to learn the ground reality of the business, not just the dashboard
Perks & benefits
Interview & selection process
6 rounds — typical selection flow for this role:
- 1Resume & profile screening
- 2Aptitude & Excel assessment
- 3Case round — operational problem solving
- 4Interview with the operations leader
- 5HR discussion & culture fit
- 6Offer letter
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