About this internship
Vitel Global Communications is hiring a Network / VoIP Support Engineer to provide technical support for its cloud-based business phone and unified communications services. You will troubleshoot VoIP, SIP, and connectivity issues, assist with provisioning and configuration, and resolve customer…
Skills you'll use
Networking fundamentalsVoIPSIPTroubleshootingTCP/IPCustomer supportTicketing systems
What you'll do
- Provide technical support for VoIP and unified communications services
- Troubleshoot connectivity, SIP, and configuration issues
- Resolve customer tickets within service-level targets
- Document resolutions and escalate complex issues
- Assist with provisioning and device configuration
Who can apply
- Networking fundamentals
- VoIP
- SIP
- Troubleshooting
- TCP/IP
- Customer support
- Ticketing systems
Perks & benefits
Telecom and cloud communications trainingUS-shift allowanceCareer growthTeam incentives
About Vitel Global Communications
Vitel Global Communications is a provider of cloud-based business communication services, offering VoIP phone systems, video conferencing, contact-center solutions, and unified communications for businesses of all sizes. The company emphasises cost-effective, scalable, and reliable communication…
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